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Disability services in New York

1,241 Confirmed Profiles and 52,636 Registry Listings across 218 counties, plus organizations that serve the whole country.

A wheelchair user rolls onto a city tram while others board.

Search by area in New York

Key statewide contacts

Agencies and networks that serve people with any disability in New York. Each area's Resources and data tab lists the contacts for that area.

Protection and Advocacy (1)

The legal advocacy agency for people with disabilities in your state, set up under federal law. Free help with rights, abuse and neglect, and discrimination.

Vocational Rehabilitation (2)

The state agency that helps people with disabilities prepare for, find, and keep a job.

Assistive Technology Act program (1)

Try, borrow, or get help paying for assistive technology, from communication devices to mobility equipment.

Centers for Independent Living (58)

Run by and for people with disabilities: peer support, skills training, advocacy, and help moving from an institution to the community.

Show all 58

Statewide Independent Living Council (1)

Plans and monitors independent living services across the state.

Aging and Disability Resource Centers (58)

One place to start for long-term services and supports for older adults and people with disabilities.

Show all 58

Area Agencies on Aging (59)

Local agencies that connect older adults and caregivers to in-home services, meals, and support.

Show all 59

Parent Training and Information Centers (9)

Free help for families of children with disabilities, including special education rights and IEPs.

Show all 9

Services by county in New York

Each county page shows what serves that county, your local intake offices, and Confirmed Profiles based there. Numbers are listings that serve the county.

Show all 62 counties

How to get services in New York

Most long-term supports are paid for by Medicaid, often through a waiver program. Start with Medicaid, then get on the program that fits. Many programs have a waiting list, so apply early.

Start here New York Medicaid · New York State Department of Health; local Departments of Social Services (HRA in New York City)

Apply online (opens in a new tab) · Call (855) 355-5777 · People 65 and older or with a disability who need non-MAGI Medicaid usually apply at their local Department of Social Services (HRA in New York City).

New York is a 1634 state, so people who get SSI are usually enrolled in Medicaid based on the Social Security decision.

Adults with disabilities who do not get SSI can apply under the aged, blind and disabled rules at the local Department of Social Services, including a spend down option if income is above the limit.

For children: None (no TEFRA option; the Children's Waiver can cover children who need an institutional level of care).

If you work: Medicaid Buy-In for Working People with Disabilities (MBI-WPD): lets working people with disabilities earn more and keep Medicaid (details not re-read this run).

Steps

  1. If you get SSI, watch for your Medicaid card from New York
  2. If you are under 65 and do not need long-term care, apply through NY State of Health
  3. If you are 65 or older, blind, or have a disability, apply at your local Department of Social Services (HRA in New York City)
  4. Send the proof the office asks for
  5. Watch for your decision letter

Have these ready

  • Photo ID or other proof of identity
  • Social Security numbers for everyone applying
  • Proof of income such as pay stubs or benefit letters
  • Bank statements and information about other assets
  • Medical or disability records
  • Health insurance or Medicare cards

Intellectual and developmental disabilities, and autism

Consolidated Children's Waiver Waiting list varies

Children and youth under 21 with serious emotional, medical or developmental needs who meet an institutional level of care; children can move between this waiver and the OPWDD Comprehensive Waiver.

Start with: Health Home care management or C-YES; children with developmental disabilities go through the OPWDD Front Door · (866) 946-9733 · Website (opens in a new tab)

Enrollment depends on available slots and the child's target group.

Medicaid eligibility is decided as part of the waiver.

Steps

  1. For a child with a developmental disability, call OPWDD at 866-946-9733 and ask for your local Front Door
  2. For other children, ask a Health Home serving children or C-YES for a Children's Waiver referral
  3. Complete the eligibility and level of care assessment
  4. Choose a care manager and build the plan of care

Have these ready

  • Child's medical, school and evaluation records
  • Child's Social Security number
  • Medicaid card if the child has one
  • Proof of New York residence
NYS OPWDD Comprehensive HCBS Waiver Waiting list varies

Children and adults with developmental disabilities that meet New York law and who meet ICF/IID level of care.

Start with: OPWDD Front Door (Developmental Disabilities Regional Offices) · (866) 946-9733 · Website (opens in a new tab)

There is no single statewide waitlist; access to some services, such as housing, depends on need and availability.

Apply for Medicaid first.

Steps

  1. Call OPWDD at 866-946-9733 and ask to be transferred to the Front Door office for your county
  2. Send an eligibility request with a diagnostic evaluation and a general medical report from the past 12 months
  3. Wait for the written notice of decision from the regional office
  4. Once eligible, choose a Care Coordination Organization
  5. Apply for Medicaid if you do not have it, then enroll in the waiver with your care manager

Have these ready

  • Diagnostic evaluation
  • Intellectual and adaptive behavior test results
  • General medical report from the past 12 months
  • Medicaid card if you have one

NY OPWDD Front Door / Developmental Disabilities Regional Offices (DDROs)

All 14 offices
Bronx DDRO, Region 4
Serves: Bronx
Brooklyn DDRO, Region 4
Serves: Kings
Capital District DDRO, Region 3
Serves: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington
Central NY DDRO, Region 2
Serves: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego
Finger Lakes DDRO (Rochester), Region 1
Serves: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
Long Island DDRO, Region 5
Serves: Nassau, Suffolk
Lower Hudson Valley DDRO, Region 3
Serves: Westchester, Orange, Rockland, Sullivan
Manhattan DDRO, Region 4
Serves: New York
North Country/Sunmount DDRO, Region 2
Serves: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence
Queens DDRO, Region 4
Serves: Queens
Southern Tier/Broome DDRO, Region 2
Serves: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins
Staten Island DDRO, Region 4
Serves: Richmond
Upper Hudson Valley/Taconic DDRO, Region 3
Serves: Columbia, Dutchess, Greene, Putnam, Ulster
Western NY DDRO (West Seneca), Region 1
Serves: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans

Brain injury, HIV, and complex medical needs

Traumatic Brain Injury (TBI) Waiver No waiting list

People ages 18 to 64 with a traumatic brain injury who meet nursing facility level of care.

Start with: Regional Resource Development Centers (RRDCs) · Website (opens in a new tab)

New York reported no one waiting for TBI or older adult and physical disability waiver services in KFF 2026 state data.

Apply for Medicaid first.

Steps

  1. Find the RRDC that serves your county
  2. Call the RRDC and ask about the TBI Waiver
  3. Apply for Medicaid if you do not have it
  4. Choose a service coordination agency
  5. Work with your service coordinator on your service plan and application

Have these ready

  • Medical records showing the brain injury
  • Medicaid number or application
  • Doctor's name and phone
  • Proof of New York residence

NY Regional Resource Development Centers (RRDCs) for NHTD and TBI waivers

All 11 offices
Adirondack RRDC: Southern Adirondack Independent Living (SAIL)
(518) 792-3537 · Website (opens in a new tab) · 71 Glenwood Avenue, Queensbury, 12804
Serves: Fulton, Montgomery, Saratoga, Washington, Warren, Hamilton, Essex, Franklin, Clinton
Buffalo RRDC: Headway of Western New York
(716) 408-3120 · Website (opens in a new tab) · 2635 Delaware Ave., Suite E, Buffalo, 14216
Serves: Erie, Cattaraugus, Chautauqua, Wyoming, Orleans, Niagara
Capital RRDC: Southern Adirondack Independent Living (SAIL)
(518) 792-3537 · Website (opens in a new tab) · 71 Glenwood Avenue, Queensbury, 12804
Serves: Albany, Schenectady, Greene, Rensselaer, Schoharie, Columbia
Long Island RRDC: Suffolk Independent Living Organization (SILO)
(631) 320-1662 · Website (opens in a new tab) · 3253 Route 112, Building 10, Medford, 11763
Serves: Nassau, Suffolk
Lower Hudson Valley RRDC: Westchester Independent Living Center (WILC)
(914) 682-3926 · Website (opens in a new tab) · 10 County Center Rd., White Plains, 10607
Serves: Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester
NYC RRDC (Bronx and Staten Island): WILC
(718) 816-3555 · Website (opens in a new tab) · 10 County Center Rd., White Plains, 10607
Serves: Bronx, Richmond
NYC RRDC (Brooklyn): WILC
(914) 685-5064 · Website (opens in a new tab) · 10 County Center Rd., White Plains, 10607
Serves: Kings
NYC RRDC (Manhattan and Queens): WILC
(914) 685-5045 · Website (opens in a new tab) · 10 County Center Rd., White Plains, 10607
Serves: New York, Queens
Rochester RRDC: Rochester Regional Health, St. Mary's Campus
(585) 368-3766 · Website (opens in a new tab) · 89 Genesee Street, Rochester, 14611
Serves: Monroe, Wayne, Ontario, Seneca, Genesee, Livingston, Yates
Southern Tier RRDC: Southern Tier Independence Center (STIC)
(607) 724-2111 · Website (opens in a new tab) · 135 East Frederick Street, Binghamton, 13904
Serves: Broome, Steuben, Schuyler, Tioga, Delaware, Tompkins, Cortland, Chenango, Cayuga, Chemung, Allegany, Otsego
Syracuse RRDC: ARISE Child and Family Service
(315) 472-3171 · Website (opens in a new tab) · 635 James Street, Syracuse, 13203
Serves: Onondaga, Madison, Herkimer, Oneida, Oswego, Lewis, Jefferson, St. Lawrence

Other programs

Nursing Home Transition and Diversion Waiver No waiting list

Adults 18 and older with physical disabilities and seniors 65 and older who meet nursing facility level of care and want to live in the community.

Start with: Regional Resource Development Centers (RRDCs) · Website (opens in a new tab)

New York reported no one waiting for TBI or older adult and physical disability waiver services in KFF 2026 state data.

Apply for Medicaid first.

Steps

  1. Find the RRDC that serves your county
  2. Call the RRDC and ask about the NHTD Waiver
  3. Apply for Medicaid if you do not have it
  4. Choose a service coordination agency
  5. Work with your service coordinator on your service plan and application

Have these ready

  • Medicaid number or application
  • Doctor's name and phone
  • List of daily tasks you need help with
  • Proof of New York residence

NY Regional Resource Development Centers (RRDCs) for NHTD and TBI waivers

All 11 offices
Adirondack RRDC: Southern Adirondack Independent Living (SAIL)
(518) 792-3537 · Website (opens in a new tab) · 71 Glenwood Avenue, Queensbury, 12804
Serves: Fulton, Montgomery, Saratoga, Washington, Warren, Hamilton, Essex, Franklin, Clinton
Buffalo RRDC: Headway of Western New York
(716) 408-3120 · Website (opens in a new tab) · 2635 Delaware Ave., Suite E, Buffalo, 14216
Serves: Erie, Cattaraugus, Chautauqua, Wyoming, Orleans, Niagara
Capital RRDC: Southern Adirondack Independent Living (SAIL)
(518) 792-3537 · Website (opens in a new tab) · 71 Glenwood Avenue, Queensbury, 12804
Serves: Albany, Schenectady, Greene, Rensselaer, Schoharie, Columbia
Long Island RRDC: Suffolk Independent Living Organization (SILO)
(631) 320-1662 · Website (opens in a new tab) · 3253 Route 112, Building 10, Medford, 11763
Serves: Nassau, Suffolk
Lower Hudson Valley RRDC: Westchester Independent Living Center (WILC)
(914) 682-3926 · Website (opens in a new tab) · 10 County Center Rd., White Plains, 10607
Serves: Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester
NYC RRDC (Bronx and Staten Island): WILC
(718) 816-3555 · Website (opens in a new tab) · 10 County Center Rd., White Plains, 10607
Serves: Bronx, Richmond
NYC RRDC (Brooklyn): WILC
(914) 685-5064 · Website (opens in a new tab) · 10 County Center Rd., White Plains, 10607
Serves: Kings
NYC RRDC (Manhattan and Queens): WILC
(914) 685-5045 · Website (opens in a new tab) · 10 County Center Rd., White Plains, 10607
Serves: New York, Queens
Rochester RRDC: Rochester Regional Health, St. Mary's Campus
(585) 368-3766 · Website (opens in a new tab) · 89 Genesee Street, Rochester, 14611
Serves: Monroe, Wayne, Ontario, Seneca, Genesee, Livingston, Yates
Southern Tier RRDC: Southern Tier Independence Center (STIC)
(607) 724-2111 · Website (opens in a new tab) · 135 East Frederick Street, Binghamton, 13904
Serves: Broome, Steuben, Schuyler, Tioga, Delaware, Tompkins, Cortland, Chenango, Cayuga, Chemung, Allegany, Otsego
Syracuse RRDC: ARISE Child and Family Service
(315) 472-3171 · Website (opens in a new tab) · 635 James Street, Syracuse, 13203
Serves: Onondaga, Madison, Herkimer, Oneida, Oswego, Lewis, Jefferson, St. Lawrence

Rules change. Check with the agency before you rely on this. Checked October 2026.

How New York pays for services

New York ranks 5 of 51 on Medicaid waiver funding for people with intellectual and developmental disabilities. See its spending, waiting list, every named program, service rates, and its vocational rehabilitation agency.

Open the Funding Atlas for New York

How New York is graded

B-

Rank 15 of 51 on State of Support

ConnectIDD's report card for services to people with intellectual and developmental disabilities.

  • Access to servicesA
  • Community livingC-
  • Family supportB+
  • Real workD-
  • Direct support workforceB
  • Quality of lifeD
  • State investmentB+
  • TransparencyC+

Open the full report card

A mother laughs with her son on a park bench.

A map for every stage of your family's journey in New York

Eight stages most families of people with intellectual and developmental disabilities pass through, from the first diagnosis to planning for the years ahead. Each stage shows what to do now, what to start planning, and the services to look for nearby, with a free printable guide.

  1. Diagnosis
  2. Early childhood
  3. School years
  4. Transition
  5. After graduation
  6. A place to live
  7. Work
  8. The future

Open The Family Journey Download the free guide (PDF)